Returns & Exchanges Policy
If I am not satisfied with quality of the product, can I return it?
Of course! Hypernation has “Customer first Policy”. Report your concern by getting in touch at firstname.lastname@example.org once the product passes the quality check, we would initiate the replacement/refund as per your choice.
How do I place a return request on Hypernation?
The parcel should be in its original packaging and box as received along with all the trims & accessories (back support, clips, tags, laces, etc.) with the original invoice. Worn or damaged products will not be accepted.
Once the return request is created, we will ensure that the return is processed as soon as possible.